Returns & Exchanges

At Material, we believe your home should be a sanctuary of quality and comfort. If your purchase isn't a perfect fit, we offer a 30-day return window for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original boxes, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the pre-paid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.